The technology we have is amazing because we can use it to bridge time zones and footprints. With that in mind, here are six quick tips to help step up your efforts when connecting and engaging with remote team members or clients:
When you're able to see the other person and engage as close to face to face without physically being in the same room, you'll get so much more out of the communication. You'll connect better and when you do meet in person, it will feel more comfortable because of the face to face chats you've already had.
#2 Share your screen
When you've got a document or web page to review, video can help here, too. Whether you share your screen during the face to face video or record a separate video going through the document or web page, you're able to connect your message more specifically and efficiently for the recipient.
This is the same idea as number one, but ideally it can supplement video, not...
There are so many ways we receive and send information.
Sometimes it can feel like information overload.
Like we talk “at” each other, not with.
I think we’re all guilty of that at times.
Like being on the phone, but still scrolling through the computer while you’re in the conversation.
Or allowing texts and calls that really aren’t important to interrupt a face-to-face conversation – virtual or in-person.
Or saying something without realizing that it could be received completely wrong and not because of what we said, but how we said it.
Each time distractions like that happen, they are communicating a message to the recipient. They are apparent to the other person and convey that you don’t care, no matter how much you really do.
Take a minute and think about how you’ve felt when that’s happened to you?
I know I don’t like it, and I’m guessing you don’t either.
This skill - communication - is so important...
You're willing to move completely out of your comfort zone, even if you're nervous. You ask for help and trust your teammates to do their part. You have a “can do” mindset, so you are open to possibilities and solutions. You make decisions based on the belief that you will succeed, not out of fear.
When you play not to lose, you're timid in your actions, and you're not willing to take some risks.
The fear of failure is taking up too much energy, and you may be inadvertently holding yourself back. Playing not to lose also allows that inner critic to get louder and louder and be more in control than that still knowing on the inside and trusting yourself.
But just think – whatever these big, out of your comfort zone goals are - when you show up as the leader you know you are and you’re playing to win – then when you achieve them,...
What's the "so what?"
So what does that mean?
When I was in the corporate world, I led many high level visibility projects, including employee recognition events and company trade shows.
And for each of these events, I’d ask what was the “so what?”
To put it another way, if I were to tell my boss or someone who might be expected to attend this event about it, and if they answered “So what – why do I care or want to be there?” I wanted to be able to answer it.
It’s the why behind the event or project. It’s the reason the event or project is important to do and in some cases, the reason it is appropriate at that time.
It’s the reason why someone wants to be there – not has to because their boss is expecting them to attend. It’s the reason why one project takes priority over another project.
The “so what” answers the question “What’s in it for me?”
How to receive feedback, and let’s start with the definition of feedback - which is information about reactions to a product, a person’s performance of a task, which is used as a basis for improvement.
So with this definition – do you get a feeling that feedback is positive or negative?
Whatever that feeling is will show up in how you receive feedback about a given situation.
What I mean by this is – if you perceive feedback to be negative, then you’ll potentially be a bit more on the defensive when you receive it.
If, however, you perceive feedback as a way to enhance something you are working on such as your leadership practice or something you’re producing for your business or your organization – then you’ll be receptive to new ideas.
You may even feel that you’re supported because someone else is contributing either information, skills, or support to the success of your endeavor.
So the first thing to consider when receiving...
As a small business owner or entrepreneur, there are many things that need to get done for your business to move forward. You can feel like you wear a million hats, and most days, it feels like there are five sitting on your head at once.
When you look at your project management tool or to do list, although you can see that you're making progress and cross something off, it seems like two or ten more items get added and you wonder how it will all get done.
As you look over your list, are there some items that you dread doing because you are not using your strengths, so you feel like you struggle to complete them? What happens to your other tasks and responsibilities when you are spending so much time and energy on a task that is draining you?
In order to lead your team or business, there will always be things that need to get done that you may not excel in doing. However, that does not mean that you must personally complete every item that your team or business needs to have done....
No matter if you're in the corporate world or running your own business, you're working with other people who have different skill sets from yours. The beauty in that is that's why you're working with them, or in some cases, hired them.
Or why someone hired you.
You bring a specific set of skills, talents, abilities, knowledge and gifts that only you could do. Just like each person you work with.
So when situations present themselves where you question what your expert says or does, remember why you hired them in the first place and seek to understand where they are coming from before jumping to any conclusions.
The saying about "knowing enough to be dangerous" is what's running through my mind because that can be a double edged sword. To know enough to be dangerous so that you can have a conversation and be wiling to say when you don't know and ask questions is great. Yet to know enough to be dangerous and not ask questions or assume you know more than you really do is setting...
It’s another start of the work week, and you think things are going great….until… things aren’t.
You get a voice mail or face to face encounter from a customer, vendor, or co-worker that is most unpleasant. This unhappy camper is frustrated and rather than focusing on the problem or situation at hand, it feels like an attack on you.
In the moment, it can be very difficult not to take the conversation personally. It can also be challenging to turn the conversation around to something more productive, but if you are able to, it will be well worth it.
So when you are in the heat of the moment, try these three tips to help you constructively and productively move the conversation forward.
To show up as the confident business leader you're meant to be, you need to share your strengths and stay true to your vision and values and that's where confidence kicks in.
The more confidence you have, the more you will:
As leaders, we need to get clear on what we want and why.
Then we need to speak up.
As a leader, it's your responsibility to set the vision and direction for your project, organization, or business. And although it may seem repetitive, asking and communicating often is necessary and so important. Sometimes you'll need to repeat yourself multiple times, in different styles to get things started and moving.
For some individuals, they only need a nudge to understand what's needed and support. For others, you may need to be a bit more direct.
If you have a question that will impact a decision you're making, be willing to ask and patiently listen for the answer. If you'd like periodic updates on a project, communicate your expectations and remind your teammates only as needed.
Once you're clear on your vision and your why, be willing to enthusiastically communicate it clearly, succinctly, and frequently. Your enthusiasm coupled with your ability to ensure your team, colleagues, and...
Showing up as the confident business leader you're meant to be is a transformation that starts on the inside, and the first step is shifting your mindset. Enroll in the free Leverage Your Potential mini course and start recognizing the leader within you today as well as receive weekly tips and encouragement to keep you going.